Privacy Policy | Dr Joseph Rizk
How we collect, use, and protect your information.
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Last Updated: March 2026
This Privacy Policy describes how we collect, use, and protect your personal and health information. At the office of Dr Joseph Rizk, we are committed to safeguarding the privacy of our patients and website visitors in accordance with the Australian Privacy Principles (APPs), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
Information We Collect
We collect information that identifies you or could reasonably be used to identify you ("Personal Information"). As a medical practice, we also collect "Sensitive Information" (health-related data) which is afforded a higher level of protection.
- Identity Data: Name, date of birth, and gender.
- Contact Data: Email address, phone number, and physical address.
- Health Data: Medical history, procedure interests, and clinical photographs (collected only with explicit consent during consultations or via secure forms).
- Technical Data: IP address, browser type, and usage data via cookies.
How We Collect Your Information
- Direct Interaction: When you fill out a digital consultation form, subscribe to a newsletter, or contact us via our website.
- Automated Technologies: As you interact with our site, we may automatically collect technical data about your equipment and browsing patterns.
Purpose of Data Processing
We use your information to:
- Provide specialized medical consultations and surgical services.
- Respond to inquiries and provide updated fee estimates.
- Comply with medical record-keeping legal obligations.
- Improve website functionality and patient experience.
Marketing: We only send marketing communications if you have opted in. You may unsubscribe at any time.
Data Security & Storage
We implement industry-standard security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
- Encryption: We use SSL (Secure Sockets Layer) encryption for all data transmission.
- Access Control: Access to your health data is strictly limited to authorized clinical staff.
- Malware Scanning: Our systems undergo regular scanning for vulnerabilities.
- International Transfers: If data is stored on servers outside of Australia (e.g., cloud storage), we ensure the provider meets equivalent privacy standards (GDPR/APPs).
Cookies and Tracking
We use cookies to understand site traffic and user preferences. You can choose to disable cookies through your browser settings; however, some features of the site may function improperly. We honor "Do Not Track" (DNT) signals.
Third-Party Disclosures
We do not sell, trade, or rent your Personal Information. We may share data with:
- Service Providers: Trusted partners who assist in operating our website or business (e.g., medical software providers), provided they maintain strict confidentiality.
- Legal Compliance: When required by law or to protect the safety and rights of our clinic and patients.
Your Legal Rights
Depending on your location, you have the following rights:
- Access/Correction: The right to request a copy of your data or correct inaccuracies.
- Erasure ("Right to be Forgotten"): The right to request deletion of data (subject to medical record retention laws).
- Data Portability: The right to transfer your data to another service.
- Withdraw Consent: Where we rely on consent to process data, you may withdraw it at any time.
International Compliance
- GDPR (EU/UK): We process data based on "Legitimate Interest" for inquiries and "Contractual Necessity" for medical treatment.
- CCPA/CalOPPA (USA): We disclose the categories of data collected and honor user privacy rights.
- COPPA: We do not knowingly collect data from children under the age of 16 without parental consent.
Data Breach Notification
In the event of a "notifiable data breach" (as defined by the Australian Privacy Act), we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) within 72 hours of becoming aware of the breach.
Contact Us
For any questions regarding this policy or to exercise your privacy rights, please contact:
Dr Joseph Rizk | Plastic Surgeon
Suite 301, Level 3
451 New South Head Road
Double Bay, NSW 2028
Phone: 1300 707 007
Email: info@drrizk.com.au
Choose the practice that puts you first
Dr Joseph Rizk (MED0001186612) became Australasia's plastic surgeon of the year by making sure that each patient is heard, respected, and treated well. His patient-first approach provides you with the accurate medical information you need to make informed decisions about your course of treatment. At the same time, he offers his decades of knowledge and experience to help you along your path.
Double Bay
Suite 301, Level 3
451 New South Head Road
Double Bay NSW 2028
